A hospital information system for Philippine private hospitals
Philippine hospitals work in English, which makes TechPro's interface usable from day one. The local work is in payers: PhilHealth claims and the HMOs that cover much of the employed population.
PHPHILIPPINES- Time difference
- IST +2:30
- Languages
- English, Filipino
- Currency
- PHP
- Status
- Scoping engagements
Payers define hospital operations in the Philippines
PhilHealth, the national health insurer, pays a large share of hospital bills through case rates and an electronic claims system, and expects hospitals to use health information systems that meet its requirements. Health maintenance organisations (HMOs) cover many employees and have their own approval and billing rules.
The Universal Health Care Act is pushing provinces and cities to integrate public and private providers into networks, which raises the bar for data exchange. The Data Privacy Act of 2012, enforced by the National Privacy Commission, applies to all patient data, with registration and breach obligations for hospitals.
What Philippine hospitals need
PhilHealth eClaims
Case-rate claims, eligibility and claim status through PhilHealth's electronic system.
HMO approvals
Letters of authorisation and HMO billing workflows.
English operations
Staff interface and documents in English, with Filipino patient messages.
Diagnostics
Strong lab and imaging workflows for hospitals and stand-alone diagnostic centres.
Privacy compliance
NPC registration support, consent and breach handling.
Network readiness
Data exchange for Universal Health Care networks.
Philippine requirements
| Area | What applies | How TechPro approaches it |
|---|---|---|
| Personal data | Data Privacy Act of 2012 (RA 10173), National Privacy Commission | Consent, access control, audit trails, breach workflow |
| Insurance | PhilHealth eClaims and any accreditation of health information systems | Not yet integrated; to be scoped and, where needed, certified |
| Health system | Universal Health Care Act (RA 11223) | FHIR and HL7 support for network exchange |
| Licensing | Department of Health hospital licensing | Documentation per licence level |
A summary for orientation, not legal advice. Each requirement is confirmed with local counsel during scoping.
How TechPro would fit
English-language operations mean a Philippine hospital could use most of TechPro as it stands. The critical gap is PhilHealth: eClaims integration and any requirement for PhilHealth-accredited health information systems must be met before go-live. HMO workflows map onto TechPro's TPA engine.
Diagnostic chains are a particularly good fit, combining TechPro diagnostics with RadioMind PACS.
Diagnostic chains: a fast path
Stand-alone diagnostic chains in the Philippines often depend less on PhilHealth inpatient claims and more on HMOs, corporate accounts and self-pay. For them, TechPro's diagnostics front office, LIS, RadioMind PACS and report delivery could be deployed with a smaller localisation effort than a full hospital.
Working with us
Time overlap
Manila is 2 hours 30 minutes ahead of IST.
Language
English interface available now.
Implementation
Remote configuration with on-site go-live visits.
Hosting
Region agreed with counsel.
Starting in Philippines: a scoping study first
No Philippines country pack yet. Scoping focuses on PhilHealth integration and accreditation, HMO workflows and privacy registration.
Frequently asked questions
Is TechPro PhilHealth-accredited?
Can TechPro handle HMO billing?
Does TechPro support Filipino-language patient messages?
How would you support us on site?
Related pages
TechPro HMIS
TechPro is a hospital management system with EMR, nursing, pharmacy, lab, billing, insurance and AI across 81 modules. Live in 60+ hospitals. Book a demo.
Open Main product pageRadioMind PACS
RadioMind PACS stores, retrieves and displays medical images and links them to the TechPro patient record, radiology orders and reports.
Open Security, privacy or implementation pageSecurity & compliance
How Insource protects health data: access control, audit trails, encryption, recovery targets, AI controls and the standards our platform supports.
OpenScope TechPro for your Philippine hospital
Tell us your PhilHealth and HMO volumes.
- PhilHealth integration plan
- HMO workflow mapping
- Data Privacy Act review