TechPro and the French hospital software market
French hospitals call their clinical system a dossier patient informatisé (DPI). Any DPI must use certified health-data hosting (HDS), the national patient identity (INS) and connect to Mon espace santé.
TechPro is not available in France today. This page sets out what an entry would require.
FRFRANCE- Time difference
- IST −3:30 / −4:30
- Language
- French (required)
- Currency
- EUR
- Status
- Exploratory only
How French hospital IT is regulated
Any organisation hosting health data on behalf of others in France must hold HDS (hébergeur de données de santé) certification. Patient records must carry the qualified national health identity, INS, and documents flow to patients through Mon espace santé.
The Ségur du numérique programme funded and referenced software that meets national interoperability requirements, raising the standard expected by private clinics as well as public hospitals. Billing follows activity-based tariffs (T2A) with national coding, and the CNIL enforces data protection rules on top of GDPR.
What a French DPI must cover
French throughout
Interface, documents and support in French.
HDS hosting
Certified health-data hosting for any hosted service.
INS identity
Qualified national health identity on every record.
Mon espace santé
Document exchange with patients' national health space.
Activity-based billing
T2A coding and PMSI reporting.
Ségur referencing
Alignment with national interoperability requirements.
French requirements in summary
| Area | What applies | How TechPro approaches it |
|---|---|---|
| Personal data | GDPR and Loi Informatique et Libertés (CNIL) | Consent, access logs; CNIL guidance mapping needed |
| Hosting | HDS certification for health-data hosting | Would use an HDS-certified host; Insource itself not certified |
| Identity | INS qualified identity | Not built |
| Exchange | Mon espace santé, DMP, secure messaging | Not built |
| Billing | T2A and PMSI | Not built |
A summary for orientation, not legal advice. Each requirement is confirmed with local counsel during scoping.
Our position on France
A French entry would require a full country pack built with a French partner: localisation, INS, national exchange services, T2A billing and HDS hosting. We would only start with a committed partner such as a private clinic group.
For French-speaking markets outside France, where requirements differ, a scoping study may show a faster path.
French-speaking markets beyond France
Hospitals in French-speaking markets outside France, for example in North and West Africa, follow different national rules. For them, a French-language TechPro without the French national services could be a realistic project, and we would assess it separately from France itself.
If we proceed
Time overlap
France is 3 hours 30 minutes behind IST in summer, 4 hours 30 minutes in winter.
Partner
French integrator for certification and support.
Hosting
HDS-certified provider.
Language
Native French clinical localisation.
Starting in France: a scoping study first
France is exploratory. We welcome partnership discussions but do not offer TechPro for French deployment today.
Frequently asked questions
Is TechPro HDS certified?
Is TechPro available in French?
Related pages
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OpenDiscuss a French partnership
Tell us about your organisation.
- Exploratory conversation
- Feasibility assessment